Shipping Policy

At Atharv IT Solutions, we are committed to providing reliable delivery and installation services for CCTV cameras, networking equipment, and security solutions. This Shipping & Delivery Policy explains how orders are processed and delivered.

1. Order Processing

Once an order is placed and confirmed, our team begins processing the order as soon as possible. Orders are usually processed within 1–2 business days, depending on product availability and service requirements.

For CCTV installation services, our team will contact you to schedule the installation at a convenient time.

2. Delivery Time

Delivery times may vary depending on the location and product availability.

Local Delivery: 1–3 business days
Other Locations: 3–7 business days

In case of customized security systems or bulk orders, delivery time may vary and will be communicated to the customer in advance.

3. Installation Services

For customers who purchase CCTV camera installation services, our technical team will visit the location to install and configure the system. Installation timing will be scheduled after order confirmation.

4. Shipping Charges

Shipping charges may vary depending on the delivery location, product size, and order quantity. Any applicable shipping charges will be clearly communicated at the time of order confirmation.

In some cases, free delivery may be available for local installation services.

5. Delivery Delays

While we strive to deliver products on time, delays may occur due to factors such as:

Transportation issues
Weather conditions
Product availability
Unexpected technical issues

Atharv IT Solutions will inform customers in case of any significant delay.

6. Damaged or Missing Items

If you receive a damaged product or if any item is missing from your order, please contact us within 24 hours of delivery. Our team will review the issue and provide the appropriate solution.